New Online Service Should Speed Up Driver's License Process

The services allow customers to submit information online using a secure site, rather than make return trips to state driver's license offices.

New state services will eliminate return trips to complete the permanent driver's license process.

Gov. Nathan Deal announced the new changes on June 7.

The changes will allow customers to submit residency information and/or Social Security information via the state Department of Driver Services' website. Before, applicants had to submit these items in person and often had to make return trips for additional documentation.

"I applaud Commissioner Rob Mikell and the entire DDS team for initiating this time-saving customer service feature while ensuring Georgia continues to produce one of the most secure licenses in the country, said Deal in a press release Friday.

With the new "SecureID Program", customers will be able to submit a number of items online: documentation to establish identity, a name change, citizenship or lawful presence in the United States, a Social Security number, and two documents to prove residential address.

"The summer months are historically a very busy time at DDS’s customer service centers," Mikell said in the press release. "These additional online services will save many customers a return visit and, in turn, will help us manage the additional demand."

Click here for more information on how this new online process works.


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